STORE POLICY

The type of personal information we collect.
We currently collect and process the following information: Name, Address, Email, Phone number. This personal information is provided to us directly by yourself upon placing an order.
We use the information that you provide order to complete the order and post the item back to you. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent to this at any time. You can do this by contacting: contact.titangrading@gmail.com

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How we store your personal information.
Your information is securely stored. We keep your personal information for a period of one month after you receive your item. We will then dispose of your information by permanently deleting it from our secure server. We hold no physical copies of any personal information.

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Your data protection rights.
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information. 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
 

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: contact.titangrading@gmail.com You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk